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Blue Denim Digital LLC

Helping Solo Entrepreneurs Succeed Online

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Website Troubleshooting Session

Uh oh. Does your website need a little first aid?

Maybe graphics can’t be found, buttons don’t take you anywhere, or functionality doesn’t work? That all adds to the user experience—and not in a good way.

If something is broken on your website, the time to get it fixed is now. But if you’re not sure what needs to be done to make that happen, a Website Troubleshooting Session can help.

What’s Involved in a Troubleshooting Session

Since every website problem is unique, it’s difficult to say ahead of time exactly what’s going to happen, but there are some general steps that I take with each session.

After we take care of the housekeeping tasks to get things going (like registration and payment), you’ll complete a Problem Details Questionnaire to give me whatever details you have about what’s not working.

Based on what you’ve told me in the questionnaire, I’ll investigate the situation to figure out what’s going on and determine what’s needed to address the problem.

As you can imagine, this is often a collaborative process with some back and forth communication, where I might need to check with you for details about the history of the website and the problem, as well as the vision for the site moving forward.

Depending on the situation, I might also need access to the administrative area of your website to see what’s what.

Once I figure out what’s going on and what’s needed, I’ll give you specific instructions for what needs to be done to eliminate the problem.

This package covers up to one hour of troubleshooting and direction.

If you have issues implementing the solution, you can reach out to me with questions (up to 2 times as part of this package; additional assistance available for an extra fee). Or, if you’d like me to implement the solution, that can be arranged (for an extra fee) as well.

Your Investment: $147

Here’s how it works:

Step 1: Select the “Buy Now” button below to register and submit your payment.
Step 2: After you register, you’ll be given access to fill out your Problem Details Questionnaire.
Step 3: Once you submit your questionnaire, I’ll be in touch if I need any additional information before I get started with the investigation to see what’s going on and what needs to happen to get it fixed.

Have questions? Contact me.

Sign up for a Website Troubleshooting Session to take steps to clear up tech troubles on your website today.

Buy Now

Real Results

Dr Michael Wojton
Normandy Optical Company LLC

She is easy to work with, offers professional advice, and is prompt in replying to my emails and phone calls. What I like best, however, is how she remains patient with me despite me asking the same question multiple times (computers and I do not get along).

 
Paula Fox
Certified Appraiser, Paula A. Fox & Co., LLC

Bonnie tackles each project with professionalism and enthusiasm. Your satisfaction in her services provided, and a positive end result are obvious from start to finish. She is detail oriented and super organized. Bonnie helps walk you through the steps necessary to achieve your goals, and is an excellent communicator. She is a valued consultant. Bonnie rocks!

 
Jeanne Porter King
Global Leadership Consultant

I very much appreciated Bonnie's efficiency as well as her willingness to give me insight into what she was doing with my site, in lay person's terms. She excelled at documenting her processes, which was particularly helpful for me as a small business owner. I recommend Bonnie and Blue Denim Digital!

 
Howard Stein
Performance Solutions International

Bonnie is one of the most pleasingly detailed professionals I've ever worked with. She is also one of the most tolerant. We are so excited with the work Bonnie did. She is a pleasure to work with.

 
Cheryl L. Coffee
Photographer

Working with Bonnie was a great experience. I have worked with other web designers and the creative view that she offers is a huge plus. I was thrilled with the final product. Bonnie was helpful every step of the way and easy to work with. Highly recommended!!

 
Kelly Schaefer
Task Complete

Redoing my website was an often terrifying and tedious job. Bonnie was able to work with me and held my hand through every step. She kept me on point, on target and never let me forget our action steps because she knew how much I was anticipating the new site.

 
Kim Gonzales
Health Blogger

Bonnie’s communication skills are second to none, and I would hire her again in a heartbeat.

 
Jorge Gomez
Eco Del Sur

Bonnie collected all of our ideas, guided us through the process, and provided many suggestions to improve the site. We worked with other web designers in the past but Bonnie's experience and ideas helped us to create a website that everybody is pleased with.

 
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