PAYMENTS
To use or purchase any goods and/or services on one of our websites, you must be at least eighteen (18) years of age or the applicable state age of majority, whichever is older. Payment must be made in U.S. dollars. Prior to the purchase of any services on one of our websites, if paying by credit card you must provide us with a valid card number and associated payment information (e.g., the credit card type, the date of expiration, and any activation numbers or codes needed to charge your card). By submitting that information to us, you hereby agree that you authorize us to charge your card at our convenience but within thirty (30) days of credit card authorization.
You agree not to make a payment on our site that exceeds the funds or available credit line in your account. If you do, we have no obligation to complete the transaction and you agree that we may debit your account for our returned item fee or other similar fee. Other limitations may apply and can be found in the Policies listed on our website and/or in your signed agreement(s) and/or statement(s) of work. Your use of your account may be limited by your agreement with your financial institution and by applicable law. We are not responsible for not completing a transaction as a result of any such limit on your account, and we are not responsible if your financial institution fails to honor any debit against your account. At our sole discretion, we may refuse to complete any transaction, which we have reason to believe is not made by you, may violate any law, rule or regulation, or if we have reasonable cause not to honor it.
All credit card payments must be made by Visa, MasterCard, American Express, or Discover (each of which may be removed by Blue Denim Digital LLC at any time at our sole discretion). Unless expressly set forth on one of our websites or in one of our executed agreements, we do not accept any other payment form. If we offer or accept any other form of payment, you hereby agree to all restrictions, terms, and conditions associated with such additional form of payment. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not this policy to determine your rights and liabilities as a cardholder. YOU, AND NOT BLUE DENIM DIGITAL LLC, ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY. You agree to pay all fees and charges incurred in connection with your purchases at the rates in effect when the charges were incurred. Unless you notify Blue Denim Digital LLC of any discrepancies within thirty (30) days after they first appear on your credit card statement, you agree they will be deemed accepted by you for all purposes. If Blue Denim Digital LLC does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by Blue Denim Digital LLC or its agents.
REFUNDS
Some of our clients receive a unique agreement that must be signed and returned (usually with a deposit) before work begins on a project so that we’re all clear on what’s going to be involved before proceeding. This agreement is based upon the specific needs for the project, and includes details regarding refunds, cancellations, and project pricing. If this applies to you, please refer to your agreement for specifics about your project.
In general, unless otherwise stated by us, payments (deposits or otherwise) are non-refundable. Requests for refunds must be presented to us in writing in order to be considered. Refund requests must be made prior to acceptance of services performed.
All refund requests must be received in writing at our postal mailing address. Phone or email request for refunds will not be accepted.
Unless your agreement states otherwise, payments made to us by credit card will be refunded to the card with which the payment was made. Check payments will be refunded by check.
This policy was last modified on September 24, 2018.